I have to REMEMBER to check the subfolder from my smartphone, because it will not show you by default. My smart phone is not so smart when it comes to subfolders. Those of you who use Outlook rules to keep your Inbox tidy AND ALSO have a smart phone know exactly what I mean.Įxample: I have a rule that says "if I receive a message from customer x, automatically move it to the 'customer x' subfolder." However, this "immediate moving" of all incoming messages into subfolders is frustrating when you try to check your email from a smart phone. This works great when you are sitting at your desk, because the Outlook subfolders are always visible and the subfolder turns bold to indicate that a new message has arrived. Because of the massive amounts of email that come in on a daily basis, I taught my users how to write Outlook rules that move incoming messages into subfolders. We all use Outlook 2010 connected to an Exchange 2010 Server.
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